Covid-19 Safety Plan

We are adhering to the following safety plans and procedures. They will be monitored and updated as necessary. Thank you for your cooperation in helping us stay healthy and safe!



The client, the Osteopathic Practitioner and staff, must not:

- Have been abroad in the last 14 days

- Have any of the following symptoms: fever, cough, difficulty breathing, diarrhea, loss of smell or taste

- Have tested positive for COVID-19 in the last month or be waiting for the results of a test

- Have been in contact with a confirmed or probable case of COVID-19 for less than 14 days

If quarantine has been required, it must have been completed.


One day prior to the client’s appointment, they will be contacted and asked to complete the BC COVID-19 Symptom Self-Assessment. Any client experiencing any symptoms of COVID-19 including fever, chills, cough, shortness of breath, sore throat, loss of sense of smell will be asked to stay home. If they have not been tested for COVID-19, they will be recommended to go for testing; starting by calling 8-1-1. There is no fee penalty for any client needing to cancel their appointment due to COVID-19 symptoms or exposure to someone with COVID-19.


The Osteopathic Practitioner and staff will use the BC COVID-19 Self-Assessment tool daily and will cancel appointments and go for testing if experiencing any symptoms of COVID-19; starting by calling 8-1-1.



We will ensure that all clients understand that while we have taken measures to minimize risk of viral transmission, the nature of osteopathic treatment means that physical distancing is not possible in the treatment room. Prior to treatment the client and the practitioner will consider both the risks and potential benefits of treatment and make decisions in the clients best interest.


Some clients are at higher risk for more severe COVID-19 effects. This includes but is not limited to: age over 70 years, people who are diabetic, immunosuppressed, undergoing treatment for cancer, suffering from cardiovascular disease and other medical conditions. Assessment and explanation of the heightened risks will be part of the informed consent procedure for high risk clients.


Clients will be informed of the following safety guidelines now in place.

- The clinic door will be locked, clients are asked to knock to be let in at their scheduled appointment time. The door will not be opened prior to their appointment time. Signage on the door and on the website will indicate this procedure.

- Clients are asked to use the hand sanitizer provided upon entry.

- Clients are advised to bring their own mask, if they don't have one they will be given a clean mask upon entry.

- There is no waiting area available in the clinic.

- Clients are asked to come to their appointment alone. Exceptions to this are when the client is a minor, one parent or guardian may be present or, when treating someone who requires personal assistance.



- Staff, practitioners and clients must maintain 2 meters of distance in clinic areas other than the treatment room.

- It is not possible to maintain physical distancing during treatments.

- The floor is marked where clients should stand while speaking to the receptionist. The reception staff may also be protected with a plexiglass/plastic screen.



- The ‘do not enter if you are sick’ poster will be posted outside the clinic:

- All literature, magazines and unnecessary items will be removed from the clinic reception.

- Seating in the reception and treatment areas maintains at least 2 meters between clients, staff and practitioners.

- Non-contact trash cans are clearly visible in the reception, treatment room and washroom.

- Alcoholic disinfectant for hands is in the reception, treatment room and washroom.

- All sinks are equipped with hand soap, hand paper and a contactless trash can.

- Only 1 practitioner is working in the clinic at a time. Practitioners do not share computers, phones, tables or equipment.

- Storage of meals, coats, extra clothes and treatment supplies is specific to each practice setting.

- The following posters regarding hand washing, sanitizing, cleaning, disinfecting and social distancing are easily visible in the reception, washroom and treatment room.



- There is a 15 minute break between clients to provide time to clean and sanitize the reception, treatment area and washroom.

- All sheets and pillowcases will be removed from the treatment table and placed in the dedicated soiled laundry container. Clean sheets will be installed on the treatment table.

- All soiled laundry will be kept in a sealed bag or container.

- The practitioner will wash their hands for a minimum of 20 seconds, taking care not to touch any surfaces prior to seeing the next client.

- The treatment room will be ventilated for a few minutes when possible.

- Practitioner eye glasses will be cleaned.

- Door handles, light switches, chairs, tables, clinic surfaces, treatment table, electronic equipment, facets and toilet will be cleaned and disinfected following protocol from the BC Center of Disease Control.



- Masks will be worn by clients, staff and practitioners whenever 2 meters of physical distancing cannot be maintained.

- Cloth masks are satisfactory and will be changed between clients and laundered after each use.

- The practitioner will change their clothes between each patient.

- Gloves will be worn during all cleaning and disinfecting procedures.

- Any other PPE used will be changed and/or disinfected between patients.